Problem Solving, Innovation & Strategy
Module 4
Communications
SCARF
“In this paper David Rock explains how SCARF, a model based on neuroscience research, can be used to help navigate people through periods of change. For an easier to digest version try this 4-minute video overview (left) of SCARF”
Innovation
Innovation Skill
“Read this HBR article on Innovation. Think about; How well you use the 5 skills recommended and how you create space for others to use them.”
Innovation Example ; Joi Ito
“Head of MIT Media Lab, advocates for bottom-up, in the moment innovation – using the power of networks to build quickly and improve constantly, without waiting for permission or for proof that you have the right idea.”
Innovation Example : Richard Turere
“A young Kenyan, who took responsibility within his community to significantly improve livelihoods.”
Innovation Example ; Linda Hill
“Co-author of Collective Genius, speaks to the role of leadership in creating environments where creativity can flourish.”
Human Centred Design
“Design thinking is a globally recognised process for creative problem solving with human-centred design at its core. Learn more about this process by watching this short film from IDEO, the firm who created the process.”
Design Thinking
“This Design Thinking ‘Field Guide’ from IBM is an excellent resource that will equip you with enough knowledge to introduce Design Thinking to your team or a group of colleagues.”
Agile Innovation
“Atlassian offer a series of articles and short films which provide a very helpful introduction to SCRUM, an agile project management methodology to helps teams make progress on big, complex projects.”