Module 1

Radical Candour

“Please watch this excellent talk by Kim Scott on Radical Candor from the CEO Summit. The ability of a leader to create or support radical candor in their culture is directly related to the impact, rapport and innovation of their teams. It is also a key foundation for the work we’ll do on Psychological Safety.”

Transactional Analysis

“This 3 minute video from the Conscious Leadership Group explaining Stephen Karpman’s ‘Drama Triangle’; another tool from Transactional Analysis which helps you think about the different roles we play in stressful, emotional or high-conflict situations.”

Psychological Safety

“Watch this short TED Talk from Harvard Professor Amy Emdondson”

What Google Learned From Its Quest to Build the Perfect Team

‘‘I couldn’t figure out why things had turned out so different,’’ Rozovsky told me. ‘‘It didn’t seem like it had to happen that way.’’

High-Performing Teams Need Psychological Safety

Use the exercises shared against each of the ‘Four Domains of Psych Safety’ to support you in taking action. You may also find this six step process from Paul Santagata (an ex-Google leader) helpful.

Coach Approach

“The role of the manager, in short, is becoming that of a coach.”